Returns & Exchanges
At Access Denied, we want you to be fully satisfied with your purchase; if your items don't meet your expectations, you can return or exchange them within 30 days of delivery. All returned garments must be in their original, unworn condition with all security tags and packaging intact.
Initiate Your Request
Log into our online returns portal using your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items in the original box.
Ship the Package
Drop off your package at any authorized carrier location and ensure you keep the tracking receipt for your records.
Quality Inspection & Refund
After our warehouse team verifies the item's condition, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing